Frequently Asked Questions (FAQs)

Do I need to be an expert swimmer to join Water Polo?

With the exception of the 11U Blue-Belts program, all athletes need to be able to swim at a minimum of 2-4 laps in the deep end to begin Water Polo.

Who do I send an e-transfer to?

Please send e-transfers to

Make sure to include the athlete's name and purpose of the funds (e.g. Jane Doe, 15U Girls)

How do I order VORTEX merchandise?

How to Order Merchandise

Our on-line store is open March 22, 2022! But don't miss out, the store will close Monday April 4, 2022!

We are so excited to offer some great VORTEX products to our members until Monday April 4, 2022! We worked with a number of different companies to offer you a selection of Vortex merchandise. All prices include taxes and shipping (

We are offering two options to order VORTEX merchandise

1. Order directly through the on-line store ( Please include the size you want in the "Notes" section when checking out.

The way the store is currently set up, you can only purchase one product (size and colour) per credit card transaction. So if you want to order multiple products, you will have multiple credit card transactions. If you're ok with that, we're ok with that! But we'd like to offer another option, too:

2. Place your order through email

Take a look at the store, chose your products, then send an email to and let us know what you'd like to purchase.

FOR EACH PRODUCT, please include:
Product Name:
Product Colour:

Include as much merchandise as you want in the email, and we will consolidate into one order for you. We'll send you the amount owed, which you can pay by cheque, cash, or e-transfer. Please note we require payment prior to submitting the order.

What to expect?

Once the store closes on April 4, 2022, we will tally all the purchases and put in the bulk order. Products will take between 2-3 weeks to arrive, then some of the amazing Vortex volunteers will work hard to get all of the orders together and notify you.

We'll set up a date, time, location for you to come collect your amazing Vortex Merch!

You can access the on-line store at or go to the "Vortex Merchandise" section on the Vortex website homepage
Happy shopping!

Don't worry if you missed out on ordering merchandise this time around. Check back with us as we'll have another store on-line soon.

Still have questions? Send us an email at:

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